Frequently Asked Questions (FAQ)

1. What is included in my membership?

Your membership gives you access to exclusive content, updates, and community features designed to support our faith journey. Benefits may vary depending on your membership level.

2. How do I manage or update my membership?

You can log in to your account at any time to update your payment information, change your plan (if available), or cancel your membership.

3. How do payments work?

Memberships are billed automatically on a recurring basis (monthly or yearly, depending on your choice at checkout), through our third-party payment processor. I never see your credit card/debit card information!

4. Do you offer refunds?

No. All membership payments are non-refundable. Please review the membership details carefully before subscribing.

5. Can I cancel my membership?

Yes. You can cancel at any time through your account settings. Your membership will remain active until the end of your billing cycle, and you will not be charged again.

6. Who do I contact if I have issues?

If you have any questions or run into problems, please reach out through the Support Tickets page.